AssureCX – Customer Experience (CX) Assurance Framework
Problem Solved
Customer experience is a combination of tangible and untangible requirements
Enablement Features and Benefits
- Efficiency Gain - 20-25%
- Quality engineering across customer hierarchy of needs
- Customer journey map for identifying specific requirements for touch points across channels
- Ensure better usability, accessibility, response times, compliance etc. along with functional validation
![Editable - AssureCX Customer Experience (CX) assurance framework](https://www.coforge.com/hs-fs/hubfs/Imported%20sitepage%20images/Editable%20-%20AssureCX%20Customer%20Experience%20(CX)%20assurance%20framework.png?width=652&name=Editable%20-%20AssureCX%20Customer%20Experience%20(CX)%20assurance%20framework.png)
Let’s engage