Architecture not supporting high availability and resilience
Slow time to market - release cycle of 3 months
Rising hardware and software operating costs and development timelines
Solution Offered
Initial involvement in architecture services, Microservices development. Gradually took over the UX design & development and AWS Environment Management and overall program management
Parallel workstreams to deliver containerized microservices and user interface
Design, provision, configure, and manage AWS infrastructure using code and templates
Monitor and enforce infrastructure compliance
Execution of a closely coordinated program, with the client team, and external suppliers • Full stack teams & consistent practice of Agile for the delivery of MVP
Continuous delivery of feature releases
Took on additional responsibility of configuring kiosk devices for additional kiosk
Value Delivered
First Cloud based Microservices architecture delivered to IAG
Improved passenger experience with reduced time for check-in at Kiosks
Increased self-service availability and resiliency from 95% to 99.8%
Increase in the boarding pass issuance from 60% to greater than 90%
Built in log analytics and monitoring using CloudWatch