Efficient Nationwide Real Estate Tax and Municipal Lien Searches in the U.S. within 3 Months.

Challenges.

The client faced challenges including

· Conducting more than 9000 orders for taxes, MLS, water, and sewer searches within a 3-month timeline

· Balancing high volume and short ramp-up time with cost-effectiveness

Solution.

Coforge provided a comprehensive solution, including:

· Implementing an onshore and offshore hybrid model for cost-effective operations

· Setting up a search production plan for parallel processing and timely completion

· Cross-training resources to provide support in the short run

· Pre and post-production quality control to ensure high-quality results

The Impact.

The impact of Coforge's solution is summarized as follows:

· 43% reduction in average handling time for tax research processes

· Enhanced efficiency and accuracy in tax research

· Streamlined tax research processes leading to improved operational efficiency