Elevating Experiences and Efficiencies for Retailers and Consumer Packaged Goods (CPGs) companies.

In the dynamic landscape of retail and consumer packaged goods (CPG), where geopolitical uncertainties and economic fluctuations abound, supply chains are tested, and consumer preferences evolve, a seismic shift is underway. Consumers now demand seamless experiences, personalized interactions, and unwavering commitment to environmental and social responsibility. The traditional boundaries between retail and CPG are dissolving: CPG companies directly engage with end-users, while retailers elevate their private label offerings to rival established CPG brands. The merging of Retail and CPG presents a unique opportunity to deliver a superior customer experience with optimized operational efficiencies. 

Coforge drives Retail and CPG businesses towards sustained growth by delivering domain centric solutions for key Retail and CPG convergence initiatives: 

• Convenience – Multi-channel enablement, Phygital, Subscription services 
• Engagement – D2C channel, loyalty programs 
• Experience – Elevated experience for all – Consumer, Employees & Partners 
• Optimization – Collaborative demand driven planning, Smart factories, Route optimization 
• Monetization – Data monetization, Shipping network As-a-Service, S/W solution services 
• Sustainable Value Chain Management – ESG Data Management, Circular Supply Chain Management, Product Carbon Footprint 

As a Trusted Advisor, we align our comprehensive suite of offerings with the demands of the industry. We curate bespoke solutions for our clients to enhance experiences of their stakeholders and actively seek opportunities to leverage technology for greater efficiencies.