Elevating Experiences and Efficiencies for Retailers and Consumer Packaged Goods (CPGs) companies.
![Coforge delivers Catalog Management expertise, transforms Item Master for global retailer. Coforge delivers Catalog Management expertise, transforms Item Master for global retailer.](https://www.coforge.com/hubfs/HB%20Item%201%20(18).jpeg)
Case study
Coforge delivers Catalog Management expertise, transforms Item Master for global retailer.
![How we revolutionized a Supermarket Chain’s CX, delivering a 360-degree customer view. How we revolutionized a Supermarket Chain’s CX, delivering a 360-degree customer view.](https://www.coforge.com/hubfs/HB%20Item%202%20(6).jpeg)
Case study
How we revolutionized a Supermarket Chain’s CX, delivering a 360-degree customer view.
![Coforge boosts data efficiency for a Consumer Goods company by establishing a DPaaS Framework. Coforge boosts data efficiency for a Consumer Goods company by establishing a DPaaS Framework.](https://www.coforge.com/hubfs/HB%20Item%203%20(3).jpeg)
Case study
Coforge boosts data efficiency for a Consumer Goods company by establishing a DPaaS Framework.
![Transforming New Store opening operations for a Multinational Chain of Coffeehouses Transforming New Store opening operations for a Multinational Chain of Coffeehouses](https://www.coforge.com/hubfs/HB%20Item%204-2.jpeg)
Case study
Transforming New Store opening operations for a Multinational Chain of Coffeehouses
In the dynamic landscape of retail and consumer packaged goods (CPG), where geopolitical uncertainties and economic fluctuations abound, supply chains are tested, and consumer preferences evolve, a seismic shift is underway. Consumers now demand seamless experiences, personalized interactions, and unwavering commitment to environmental and social responsibility. The traditional boundaries between retail and CPG are dissolving: CPG companies directly engage with end-users, while retailers elevate their private label offerings to rival established CPG brands. The merging of Retail and CPG presents a unique opportunity to deliver a superior customer experience with optimized operational efficiencies.
Coforge drives Retail and CPG businesses towards sustained growth by delivering domain centric solutions for key Retail and CPG convergence initiatives:
- Convenience – Multi-channel enablement, Phygital, Subscription services
- Engagement – D2C channel, loyalty programs
- Experience – Elevated experience for all – Consumer, Employees & Partners
- Optimization – Collaborative demand driven planning, Smart factories, Route optimization
- Monetization – Data monetization, Shipping network As-a-Service, S/W solution services
- Sustainable Value Chain Management – ESG Data Management, Circular Supply Chain Management, Product Carbon Footprint
As a Trusted Advisor, we align our comprehensive suite of offerings with the demands of the industry. We curate bespoke solutions for our clients to enhance experiences of their stakeholders and actively seek opportunities to leverage technology for greater efficiencies.
Segments we serve.
Success stories.
Case study | Retail & Consumer Goods.
Generative AI and Data Analytics-driven Dispute Management for a prominent retailer.Case study | Retail & Consumer Goods.
D2C Transformation skyrockets online sales by 60%+ for diversified UK retailer.Case study | Retail & Consumer Goods.
Transforming the e-commerce platform for a multinational supplier of Workspace Solutions.![CS Item 1 (24)](https://www.coforge.com/hs-fs/hubfs/CS%20Item%201%20(24).jpeg?width=600&height=800&name=CS%20Item%201%20(24).jpeg)
Case study | Retail & Consumer Goods.
Generative AI and Data Analytics-driven Dispute Management for a prominent retailer.
![CS Item 2 (21)-1](https://www.coforge.com/hs-fs/hubfs/CS%20Item%202%20(21)-1.jpeg?width=600&height=800&name=CS%20Item%202%20(21)-1.jpeg)
Case study | Retail & Consumer Goods.
D2C Transformation skyrockets online sales by 60%+ for diversified UK retailer.
![CS Item 3 (27)](https://www.coforge.com/hs-fs/hubfs/CS%20Item%203%20(27).jpeg?width=600&height=800&name=CS%20Item%203%20(27).jpeg)
Case study | Retail & Consumer Goods.
Transforming the e-commerce platform for a multinational supplier of Workspace Solutions.
What we know.
Blog | Retail & Consumer Goods.
Revolutionizing Retail: The power of Computer Vision and AI.Blog | Retail & Consumer Goods.
Adaptive Retail: Navigating the future of Consumer Experience.Blog | Retail & Consumer Goods.
Retail Convergence: The battle of Private Labels.![Revolutionizing Retail- The power of Computer Vision and AI (1)](https://www.coforge.com/hs-fs/hubfs/Revolutionizing%20Retail-%20The%20Power%20of%20Computer%20Vision%20and%20AI%20(1).jpeg?width=600&height=800&name=Revolutionizing%20Retail-%20The%20Power%20of%20Computer%20Vision%20and%20AI%20(1).jpeg)
Blog | Retail & Consumer Goods.
Revolutionizing Retail: The power of Computer Vision and AI.
![Adaptive Retail - Navigating the Future of Consumer Experience-2](https://www.coforge.com/hs-fs/hubfs/Adaptive%20Retail%20-%20Navigating%20the%20Future%20of%20Consumer%20Experience-2.jpg?width=600&height=800&name=Adaptive%20Retail%20-%20Navigating%20the%20Future%20of%20Consumer%20Experience-2.jpg)
Blog | Retail & Consumer Goods.
Adaptive Retail: Navigating the future of Consumer Experience.
![Retail Convergence- The battle of Private Labels-2](https://www.coforge.com/hs-fs/hubfs/Retail%20Converging-%20The%20Battle%20of%20Private%20Label-2.jpeg?width=600&height=800&name=Retail%20Converging-%20The%20Battle%20of%20Private%20Label-2.jpeg)
Blog | Retail & Consumer Goods.
Retail Convergence: The battle of Private Labels.
Our credentials.
35+
Retail CPG Customers
1000+
Retail CPG Industry Experts
15+
Differentiated Solutions & Frameworks
1200+
Industry Certified Experts
Our technology partners.
![logo logot](https://www.coforge.com/hubfs/microsoft.png)
![logo logot](https://www.coforge.com/hubfs/salesforce.jpg)
![logo logot](https://www.coforge.com/hubfs/pega.png)
![logo logot](https://www.coforge.com/hubfs/servicenow-4.png)
![logo logot](https://www.coforge.com/hubfs/Adobe-logo.png)
![logo logot](https://www.coforge.com/hubfs/aws.jpg)
Connect with our experts.
![Anand Balakrishnan Anand Balakrishnan](https://www.coforge.com/hs-fs/hubfs/Anand.jpg?width=400&height=420&name=Anand.jpg)
![Yogesh Gupta Yogesh Gupta](https://www.coforge.com/hs-fs/hubfs/Yogesh.jpg?width=400&height=420&name=Yogesh.jpg)
![Sudhir Joshi Sudhir Joshi](https://www.coforge.com/hs-fs/hubfs/Sudhir.jpg?width=400&height=420&name=Sudhir.jpg)
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
Explore![team Join team](https://www.coforge.com/hubfs/3-2.jpeg)