Saving up to 30 Million Hours: How AI & Automation Can Transform the UK Public Sector

Each week, the UK public sector loses 30.6 million hours to inefficiencies—time that should enhance healthcare, speed up citizen services, and strengthen public safety. Yet, legacy systems and manual processes continue to hinder progress.

The UK Public Sector Efficiency Survey 2025, commissioned by Appian and Coforge, reveals key insights from 1,000 public sector professionals, highlighting:

Key insights from the report:

• Top inefficiencies stifling productivity
• Why 72% of employees advocate for automation
• How AI and automation can cut costs and improve services

The need for transformation is clear. Download the report to see how intelligent automation and process optimisation can redefine the future of UK public services, delivering streamlined, efficient, and citizen-centric outcomes.