Transforming Title Search Processes: 50% Quicker Reports with SmartProp®.

Challenges

The client faced challenges including

· Workflow automation through SmartProp® for end-to-end order processing

· Optimization of the operational layer to input, base information, and validate output standards

· Sample audit of the final output to ensure quality and accuracy

Solution.

Coforge provided a comprehensive solution, including:

· Implementation of SmartProp® for workflow automation and order processing

· Optimization of the operational layer to ensure input accuracy and standardized output

· Conducting sample audits of the final output to validate quality and accuracy

The Impact.

The impact of Coforge's solution is summarized as follows:

· ~50% quicker property search reports using SmartProp®,

· 20% cost savings for customers

· Technology-based solution enabled near-perfect yield

· Annualized cost savings of USD 1,000,000 across 50 clients

· NPS of 100 for SmartProp® customers