Transforming Insurance Operations: Leading Firm Migrates from Genelco to Wynsure for Enhanced Efficiency

Challenges.

• Inflexible legacy mainframe-based Genelco system 
• Difficulty in implementing enhancements, automations, and new products 
• Multiple sources of truth leading to data inconsistencies 
• Manual-intensive processes resulting in higher operational costs 
• Lower productivity and inability to deliver timely, accurate information 
• Lack of modern technology experience for clients

Solution.

• Commissioned Wynsure as a replacement for the outdated Genelco system  
• Identified and migrated approximately 5000 out of 9000 groups based on business rules  
• Implemented a phased migration approach: 
  • Semi-automated process for group-level data migration 

• • Utilized ETL (Informatica) workflows for policy data migration
•  Developed a multi-threaded policy conversion pipeline using DCT policy API 

The Impact.

• 30% Improvement in file processing
• Single Source of truth established
• Automated Multiple processes including group setup and payment applications
• Enhanced Enrollment and billing platforms