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Transforming immigration and Border Security across Airports for a Global airport information technology firm

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Overview.

Implemented Border Management Solution providing integrated view of travel authorization, API and PNR data and pre-clearance data.  

Challenges.

Implementation partners undertaking product customizations. Border Security solutions market is relatively new and growing fast where client was looking 
  • Systematically speeding up time to market & a transparent development, where SITA GSL can feel and adjust the pace of development. 
  • Reduce total cost of Development,  
  • Support and Maintenance for implementing at multiple countries, 

Solution.

‘Integrated solution for efficiency of borders by targeting higher risk travelers and speeding of processing passenger data’ 
 
Ensures right information at right time for government agencies. Follow four layer approach: 
  • Information
  • Intelligence
  • Interaction
  • Insight 

Quick ramp-up at onsite and offshore of scrum teams & tightly integrated team efforts from project initiation till production to deliver faster Go-Live 

  • Members of CFT, Scrum deployed with in a Month
  • Core Team of Group Scrum Masters and QA in place
  • Operational framework defined and implemented as per NIIT due-diligence workshop recommendations including R&R, Communication plan, Working Processes 



The Impact.

Providing support for implementation in 23 Countries  40% Reduction in wait times possible for user of SITA Automated Passport Control Kiosk Eligible traveler successfully processed in fewer than 10 seconds with no operator intervention using SITA biometric gates One Border officer can manage 5 iBorder from an immigration counter

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