Managing the outdated identity and access management (IAM) processes lacked efficiency and posed security risks. Scalability issues and manual workflows hindered user experience and compliance with security policies.
Their goal was to improve their identity and access management (IAM) through effective solutions and establish a security awareness program to educate employees, strengthening their first line of defense and compliance mandate.
Solution
Coforge partnered with the client and successfully delivered the IAM solution as well as employee training to enable compliance:
Developed an IAM strategy using Coforge's framework and input from key stakeholders.
Implemented and managed OKTA’s Identity Cloud solution with integration to the client’s Active Directory and 16 other customer applications.
Managed organization wide IAM policies and processes centrally through the OKTA solution.
Designed and implemented a security awareness and training program, using Coforge's PAT service, providing role-based training for employees.
The Impact
Transformed the client’s identity and access management process with a state-of-the-art IAM service in just two months without disrupting services or employees.
Automated IAM processes improved the user experience and the training programs improved employee awareness about the seriousness of IAM security.
Achieved transformation of IAM process within 2-months
Complete revamp of IAM policies and employee training ensuring compliance.
20% improvement in employee-identified email security risks.
100% goal of employee IAM training.
100% automation of identity and access management processes
