Transforming Compliance and user experience with Veeva RIM for multinational medical devices and healthcare company
Overview.
Disconnected and unstructured regulatory systems lead to highly manual processes, lack of visibility, and inconsistent compliance. To address these challenges, our client who is a leader in healthcare wanted to implement a multi-platform consolidation program to migrate to a single, unified regulatory system. Leveraging Coforge Data & Analytics proficiency allowed the client to standardize processes, increase visibility, and gain better control over regulatory content and workflows globally.:
Replacing disparate regulatory content repositories with a harmonized platform for continuous compliance.
Addressing pain points caused by disconnected regulatory data, aiming to enhance user experience, efficiency, scalability, and productivity.
Meeting the diverse global stakeholder needs with a unified platform for streamlined process and content management.
Solution
Replaced disparate repositories with Veeva Vault, enhancing user experience, efficiency, scalability, and productivity.
Created a data inventory, assessed data quality, conducted user interviews, and reviewed regulatory requirements using Veeva RIM for compliance support
Mapped existing data to the new structure, cleaned and transformed data to match the schema of Veeva RIM.
Implemented validation checks, conducted User Acceptance Testing (UAT) with stakeholders, and promptly addressed issues within the Veeva RIM environment.
Met global stakeholder needs with a unified, streamlined platform for continuous compliance, leveraging Veeva’s comprehensive suite for regulatory content management.
Developed a migration strategy, established a timeline, allocated resources, conducted pilot testing, executed full-scale migration, ensured system integration, and provided post-migration support, all within the Veeva RIM framework.
The Impact
Improved Compliance by integrating disparate content management repositories.
Streamlined Operations by harmonizing the platform to gain consistency and efficiency.
Reduce Complexity for global business processes.
Benchmarked quality to match up to the industry peers.
