Success stories

Tech Transformation: Coforge’s role in elevating Enterprise Service Management with Salesforce

Written by Admin | Nov 15, 2024 9:18:53 AM

Facing persistent delays and inefficiencies from a fragmented service system, a leading tech talent enablement company sought a solution to unify their internal processes. With multiple portals and no centralized tracking, operations were strained. Discover how Coforge's unified Experience Cloud portal brought order to chaos, boosting user experience, transparency, and resolution speed.