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Bps travel transportation hospitality
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BPS Travel Transportation & Hospitality
43% Improvement in C-SAT scores for a voice-based customer service
BPS Travel Transportation & Hospitality
15% improvement in Customer Satisfaction, 10% in First Call Resolution using a Gen AI Bot for Knowledge Management Support
BPS Travel Transportation & Hospitality
C SAT Improvement for customer service voice
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading cruise booking platform: 30% increased volume, 100% accuracy
BPS Travel Transportation & Hospitality
Expanded detailed commercial property search across third party websites while maintaining 100% data quality
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading Villa booking platform to support 30% increased volume
BPS Travel Transportation & Hospitality
Serving Client to have hassle free Business travel booking of Air, Hotel, Car, Insurance done via Self Booking Tool
BPS Travel Transportation & Hospitality
Maintaining 99% Quality Levels while Transitioning Customer Service for a Seamless Customer Experience
BPS Travel Transportation & Hospitality
43% Improvement in C-SAT scores for a voice-based customer service
BPS Travel Transportation & Hospitality
Improving Customer Experience by Reducing Issue Resolution Time by Nearly 70% for a leading European Airline
BPS Travel Transportation & Hospitality
25% improved customer experience & ~$2m in potential savings in an international airline’s platform migration
BPS Travel Transportation & Hospitality
90% Faster Speed to Answer, 8% More Sales Conversion: Transforming a Low-Cost Airline's Call Center
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