Skip to main content

Securing Financial Transactions: How a Large UK Bank Enhanced Fraud Detection with Advanced Analytics

article banner

Overview.

A major UK bank embarked on a mission to combat financial fraud and enhance transaction security for its customers. The increasing need to detect and prevent complex fraudulent activities, demanded an evolution beyond simple rule-based analytics for filtering suspicious transactions. The bank embarked on a journey to build a robust fraud analytics ecosystem capable of generating advanced rules and accurately predicting fraudulent transactions.

Challenges.

  • Increasing need to detect and prevent complex fraudulent activities.
  • Evolution beyond simple rule-based analytics for filtering suspicious transactions.
  • Building a robust fraud analytics ecosystem.

Our Solution.

Coforge implemented a comprehensive machine learning (ML) based solution, leveraging advanced technologies for accurate fraud detection:

  • Deployed ML algorithms to accurately predict scams and reduce fraud-related losses.
  • Utilized Hadoop Ecosystem for faster processing and ingestion of large datasets.
  • Employed PySpark for AI/ML-backed algorithms to build complex fraud detection rules and uncover hidden correlations.
  • Implemented Cloudera to automate data processing and manipulation from multiple sources.
  • Conducted efficient feature engineering using domain knowledge to derive artificial features.
  • Created an interactive dashboard to visualize rule performance for stakeholders.

The Impact.

20%

Reduction in False Positive Rate.

5%

Reduction in Transaction Decline Rate (TDR).

36%

Improvement in Fraud Capture Rate.

18%

Increase in User Approval Rate.

Bring us your challenge.

Let’s Coforge your next success story.

Related reads.

WHAT WE DO.

Explore our wide gamut of digital transformation capabilities and our work across industries.

Explore