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Risk Transformation to enable a fast, digital credit-granting process

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Overview.

A UK retail bank struggled with fragmented risk management systems and data silos hindering customer experience and regulatory compliance. COFORGE helped them build a modern data platform and risk management practices, enabling faster credit decisions, improved reporting, and reduced costs.

Challenges.

  • Fragmented legacy systems with siloed data across credit risk, market risk, and regulatory reporting. 
  • Operational and regulatory risks due to data inconsistency. 
  • Slow credit-granting process hindering customer experience. 
  • Limited data analytics capabilities for risk assessment. 

Solutions.

  • Analyzed and designed a phased implementation for a modern risk management solution. 
  • Reshaped data structures for credit decision engines and implemented a data quality framework. 
  • Built a new Big Data platform with independent data pipelines for scalability. 
  • Developed microservices applications deployed on OpenShift containers for fault tolerance. 
  • Provided risk analysts with advanced analytics tools for real-time risk identification. 
  • Built a cloud-ready solution for future public cloud migration. 
  • Migrated data from legacy systems to the new platform while managing legacy operations. 

The Impact.

Metric Improvement
Credit Approval Rates Doubled
Credit Losses Reduced by 20%
Reporting & Compliance Enhanced self-service reporting and regulatory framework
Maintenance Costs Reduced by 45%

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