Success stories

Resilient Wi-Fi Lounges for a High-speed Train Service Provider

Written by Admin | Jul 17, 2024 5:33:59 AM

A high-speed train service provider, the client connects the United Kingdom to France and Belgium. The client was the official train carrier for the 2012 London Olympics and links over 100 destinations across Europe. Without the right infrastructure, meeting the high expectations of customers is difficult. A high-speed train service provider partnered with Coforge to revamp their existing Wi-Fi connectivity at their premier business lounges to improve the user experience. The client also sought to uplift their customer experience through a solution that could provide guest analytics. Coforge partnered with Mojo Networks (then known as Airtight) to deploy a unique and first-of-its-kind Wi-Fi solution to monitor and manage wireless networks. The solution helped the client to deliver more value in the form of a far more secure connection that also offered a means to improve customer satisfaction through built-in analytics.