Regional Bank Achieves 35% Cost Reduction with Seamless Fiserv Signature Core Banking Upgrade

Challenges.

• Frequent upgrades to Fiserv Signature (twice annually) were needed to meet regulatory requirements and evolving customer needs.
  
• The client desired a partner for ongoing system enhancements, quality assurance, and production support, freeing their internal team for strategic initiatives.
  
• Integration with separate Data Marts and the Actimize AML solution was required.

Solution.

Coforge implemented a comprehensive solution to address the client's challenges: 

• Upgrade Strategy: A detailed plan facilitated a seamless upgrade from Fiserv Signature version 9 to 12.2.
  
• Holistic Integration: The upgraded system integrated seamlessly with Data Marts and the Actimize AML solution.
  
• End-to-End Transition: A well-defined methodology ensured a smooth transition across all subsystems and business processes.
  
• Deep System Expertise: Coforge leveraged extensive knowledge of Fiserv Signature subsystems and interfaces.
  
• Flexible Engagement: Scalable resource allocation models accommodated fluctuating needs.
  
• QA Strategy: Centralized testing activities through a Testing Center of Excellence freed up resources for innovation.
  
• 24/7 Support: Readily available support ensured minimal disruption and rapid resolution of critical issues.
  
  

The Impact

Is your core banking system hindering efficiency? Unlock the potential of your financial operations with Coforge. Contact us today!