Regional Bank Achieves 35% Cost Reduction with Seamless Fiserv Signature Core Banking Upgrade
Overview.
A Wisconsin-based regional bank with over $27 billion in assets sought to upgrade its Fiserv Signature core banking system. The bank needed a partner to manage periodic upgrades, ensure quality assurance, and provide production support while integrating new solutions. Coforge stepped in to deliver a comprehensive upgrade strategy, focusing on regulatory compliance and customer needs.
Frequent upgrades to Fiserv Signature (twice annually) were needed to meet regulatory requirements and evolving customer needs.
The client desired a partner for ongoing system enhancements, quality assurance, and production support, freeing their internal team for strategic initiatives.
Integration with separate Data Marts and the Actimize AML solution was required.
Solution.
Coforge implemented a comprehensive solution to address the client's challenges:
Upgrade Strategy: A detailed plan facilitated a seamless upgrade from Fiserv Signature version 9 to 12.2.
Holistic Integration: The upgraded system integrated seamlessly with Data Marts and the Actimize AML solution.
End-to-End Transition: A well-defined methodology ensured a smooth transition across all subsystems and business processes.
Deep System Expertise: Coforge leveraged extensive knowledge of Fiserv Signature subsystems and interfaces.