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Reducing False Positives to Improve Regulatory Reporting for a Global Bank

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Overview.

A global bank faced challenges in adhering to regulatory compliance and reducing false positives in anti-money laundering (AML) activities. Coforge implemented a machine learning solution that utilized soft clustering and behavioral misalignment scoring, leading to significant improvements in fraud detection rates, efficient fraud management, and effective workload management.

Challenges.

The client faced significant challenges in AML and regulatory compliance:

  • Decreasing Detection Rates: Increased AML activities and complex customer behaviors resulted in lower detection rates.
  • Manual Efforts: Regulatory compliance required extensive manual efforts.
  • Anomalous Behavior Monitoring: Needed to monitor compliance databases like OFAC to catch anomalous behaviors.
  • High False Positives: Existing transaction rules generated many false positives due to evolving behaviors.

Our Solution.

Coforge implemented a comprehensive solution to address the client's challenges:

  • Soft Clustering Algorithm: Used a behavioral misalignment score to detect anomalies.
  • Customer Clustering: Aggregated banking transactions and built customer clusters to identify suspicious behaviors.
  • Suspicious Customer Identification: Identified suspicious customers who were not in any cluster, misaligned within clusters, or deviated from cluster prototypes.
  • ML Classification Prediction Model: Used historical false positive alerts and related information as input to predict new alerts.
  • Compliance Database Checks: Employed fuzzy and regex matching techniques to check against compliance databases.
  • Classification Score: Applied the model to new inputs to generate a classification score.

Key Highlights:

Coforge's innovative solution delivered significant value to the client's operations:

  • Reduced False Positives: Achieved a significant reduction in false positives.
  • Improved Fraud Detection: Enhanced fraud detection rates and overall fraud management.
  • Efficient Workload Managemen: Streamlined workload management for compliance teams. Streamlined workload management for compliance teams.

The Impact.

  • False Positives Significant reduction
  • ImprovedFraud Detection Rates

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