Success stories

Product Querier for multi-platform documentation & support for an American Financial Services Company

Written by Admin | Jul 29, 2024 3:21:40 PM

The client develops hundreds of financial products for internal and external consumption. These products are multi-platform & multi-technology based and have a large set of documentation around them, running into hundreds in many cases. Enhancements and support to these products become very tedious & time taking due to the large set of documentation and at times minimal knowledge of the product. The objective of the solution “Product Querier" using GenAI is to provide users with an efficient and accurate way to search and retrieve information from a vast collection of documents.