Success stories

Patient Experience Engineering for Provider Revenue Cycle Management Leader

Written by Admin | Jun 28, 2024 4:20:21 AM

Our client is a US-based leading provider of revenue cycle management services and solutions to healthcare providers. Its EHR-agnostic patient access and care coordination solutions support thousands of providers and sites of care across the US. Patient scheduling and referral management is a key component of the healthcare revenue cycle management process and is often a pain area for referring providers and health systems.  

The EHR-agnostic patient experience platform allows patients to search for physicians, schedule appointments, and complete their onboarding across all care settings, resulting in an improved experience and streamlined workflows for patient scheduling and access teams.