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BPS Insurance
Revolutionizing Specialty Insurance: $1.4M Bottom-line Boost Through Process Optimization and Technology
BPS Travel Transportation & Hospitality
43% Improvement in C-SAT scores for a voice-based customer service
BPS Travel Transportation & Hospitality
15% improvement in Customer Satisfaction, 10% in First Call Resolution using a Gen AI Bot for Knowledge Management Support
BPS Travel Transportation & Hospitality
C SAT Improvement for customer service voice
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading cruise booking platform: 30% increased volume, 100% accuracy
BPS Insurance
Transforming Insurance Operations: Global APAC Insurer Achieves Seamless Integration and Automation with Coforge's PEGA-Powered Solution
BPS Insurance
50% faster issuance of policies with expedited customer onboarding for a Wholesale Insurance Broker
BPS Insurance
Streamlining Lender-Placed Insurance: 29% Improvement in Call Resolution
BPS Insurance
Automating Hazard Insurance Quality Control for 20x Faster, Error-Free Processing using Copasys®
BPS Travel Transportation & Hospitality
Expanded detailed commercial property search across third party websites while maintaining 100% data quality
BPS Insurance
From Spreadsheets to Efficiency: How Copasys® Streamlined Audits for a Leading Specialty Insurer
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading Villa booking platform to support 30% increased volume
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