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BPS Travel Transportation & Hospitality
C SAT Improvement for customer service voice
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading cruise booking platform: 30% increased volume, 100% accuracy
BPS Insurance
Transforming Insurance Operations: Global APAC Insurer Achieves Seamless Integration and Automation with Coforge's PEGA-Powered Solution
BPS Insurance
50% faster issuance of policies with expedited customer onboarding for a Wholesale Insurance Broker
BPS Insurance
Streamlining Lender-Placed Insurance: 29% Improvement in Call Resolution
BPS Insurance
Automating Hazard Insurance Quality Control for 20x Faster, Error-Free Processing using Copasys®
BPS Travel Transportation & Hospitality
Expanded detailed commercial property search across third party websites while maintaining 100% data quality
BPS Insurance
From Spreadsheets to Efficiency: How Copasys® Streamlined Audits for a Leading Specialty Insurer
BPS Travel Transportation & Hospitality
Optimized customer support & back-office operations for a leading Villa booking platform to support 30% increased volume
BPS Travel Transportation & Hospitality
Serving Client to have hassle free Business travel booking of Air, Hotel, Car, Insurance done via Self Booking Tool
BPS Travel Transportation & Hospitality
Maintaining 99% Quality Levels while Transitioning Customer Service for a Seamless Customer Experience
BPS Travel Transportation & Hospitality
43% Improvement in C-SAT scores for a voice-based customer service
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