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Optimizing IT for Global Pharma with SAP S/4HANA

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Overview.

The client, a global pharmaceutical company with manufacturing facilities across four continents, engaged Coforge to provide comprehensive IT Managed Services for eight group pharma companies. This included development and operations support to streamline their IT infrastructure and enhance efficiency across their global operations.

Challenges.

As the customer has manufacturing facilities across 4 continents and trading operations in various countries, it was a Herculean task to integrate and provide IT support for all the countries parallelly.

Solution.

Coforge assessed the scope and provided a feasible solution and below are the key highlights.

  • SAP S/4HANA ECC (FI/CO SD, MM, PP, QM, PS, PM), BW, BPC, HCM, Basis, Security, Fiori, Concur.
  • Inhouse Manufacturing Systems (PLM, NewGen DMS, TraceReady MT.
  • Enterprise Quality Apps (TrackWise, LIMS, ComplianceWire, Biovia).
  • Global Infrastructure, Plant IT with limited DC scope.
  • RPA, Web Technology ITSM.

The impact.

  • 23% reduction on SAP User Management tickets.
  • 33% reduction in Non GxP CR Closure lead time.
  • Developed cookbook for SAP rollouts that helped eliminate data and cutover issues.
  • Handheld device-based application for Preventive Maintenance.
  • Fiorization of PO approvals.
  • S/4HANA migration assessment.

Bring us your challenge.

Let’s Coforge your next success story.

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