Success stories

Optimized customer support & back-office operations for a leading Villa booking platform to support 30% increased volume

Written by Admin | Jul 23, 2024 8:51:26 AM

A travel company faced challenges with villa contract loading, website management, and comprehensive customer support for vacation rentals. Coforge's solution, encompassing flexible staffing, real-time assistance, and cancellation/amendment expertise, ensured a seamless experience for customers and improved efficiency for the client