Success stories

Optimized customer support & back-office operations for a leading cruise booking platform: 30% increased volume, 100% accuracy

Written by Admin | Jul 23, 2024 10:30:43 AM

A travel company faced challenges with cruise contract loading, website management, and comprehensive customer support for vacation rentals. Coforge's solution, encompassing flexible staffing, real-time assistance, and cancellation/amendment expertise, ensured a seamless experience for customers and improved efficiency for the client