New Framework for Mortgage Processing for a Large UK Bank.

Challenges.

The client faced challenges including

· Volatility in loan applications and staffing due to market demands

· Need for scalability, flexibility, and cost reduction in mortgage processing

· Requirement for improved efficiency and adherence to SLAs

Solution.

Coforge provided a comprehensive solution, including:

· Outsourcing parts of mortgage processing to a trusted 3rd party for improved scalability and flexibility

· Implementation of deep domain experience and effective workflows for efficient mortgage processing

· Integration of proven platforms to ensure quality results and risk reduction

The Impact.

· The impact of Coforge's solution is summarized as follows: Minimized overhead costs and improved scalability in mortgage processing

· Adherence to SLAs and provision of quality results

· Reduction of accompanying risks through effective workflows