Multiple integrated Salesforce applications testing for a telecom regulator in UK
Overview.
The customer is the regulator for the communications services, and uses Salesforce platform for CRM, Community Portal applications, Web forms etc. Customer objectives were:
Customer had set up Agile testing process but was not able really fast-track their development and time to market. The key testing challenges included:
Long time to market as all testing was done manually with minimal and fragile test automation.
There was no cloud testing strategy for application migration to cloud
Data integrity issues across the internal and external integrated systems
Solution.
The Coforge assessed the customer landscape of Salesforce applications, business requirements and Agile processes to create an integrated and comprehensive test strategy for their digital quality engineering. Our solution included:
Implemented our proven Agile testing model to improve their development velocity across Salesforce applications.
We developed an optimized cloud testing strategy for migration of legacy applications to cloud.
Implemented ML based intelligent test automation platform (mabl), to improve regression test automation coverage across 45+ Salesforce applications.
Mabl enabled in-sprint test automation improving test automation coverage and time to market.
Enabled continuous testing by integrating our test automation platform with CI/CD pipeline in Azure pipeline (ADO)
Executed performance and security testing of Salesforce applications for releases as applicable.
Introduced accessibility testing and responsive testing of customer facing portals.
10000+ regression test cases created for 45+ Salesforce applications
The impact.
30%
Reduction in testing cycle time
80%
Regression test automation coverage
70%
reduction in test automation creation & maintenance effort
