Modernizing ACH payments for a global bank in MENAT with cloud APIs and microservices.
Overview.
As we navigate the evolving landscape of IT and digital transformation, providing a seamless ACH payment experience becomes crucial. It involves offering a smooth and secure process that allows customers to complete transactions effortlessly, fostering satisfaction and building trust in your brand. ACH is more than just accepting cards; it's about user-friendly interfaces, multiple payment options, robust security measures, and seamless integration with business operations.
A global bank aimed to elevate their customer experience in an intensely competitive banking landscape. The client sought to refine its Automated Clearing House (ACH) Payments system to facilitate low-value transactions. The goal was to develop a seamless, efficient, and 24/7 accessible solution that could synchronize with digital transformations, aligning technical enhancements with superior customer experience. To find a cognitive solution for their payment processing, the client collaborated with Coforge and implemented the solution within the stipulated time frame.
The existing ACH Payments system was built on a legacy monolithic architecture, which lacked capability and agility to meet evolving demands. Furthermore, the underlying database required an upgrade to support the desired enhancements and ensure optimal performance. Aligning technical advancements with superior customer experiences in the digital era was a critical priority.
Key business challenges:
Scalability and agility were lacking, hindering adaptation to evolving demands.
An upgrade was needed for the underlying database to enhance performance.
Aligning technical advancements with superior customer experiences was a priority.
Solution.
Coforge's solution involved transforming the legacy architecture into a cloud-based ecosystem of APIs and microservices, ensuring resiliency, availability, and consistency (RAC). Each functionality of the core banking engine was redefined and integrated as a nano-service using Coforge's proprietary framework. A dedicated Program Manager spearheaded the project, ensuring continuous value delivery through prioritized user stories and SLA-based production management, achieving 100% adherence to project milestones.
Key Highlights of the solution:
Redefined core banking engine as nano-services using proprietary framework
Transformed legacy to cloud-based APIs and microservices ecosystem
Upgraded database for enhanced performance
Prioritized user stories and SLA-based production management
Continuous value delivery through agile execution
The Impact.
50%
Shared Solution ownership with banking client
100%
Disruption-free transition to new ACH Payments
24/7
Accessible system for improved low-value transactions.
360°
Revamped architecture & implementation
If you’re seeking robust payment features to enhance security for your organization and streamline your banking and financial processes, don’t hesitate! Send us an email – we’re here to help you every step of the way.
