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Legacy Re-Engineering Boosts Efficiency for Investment Processing

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Overview.

A financial services provider needed to modernize their legacy system for improved customer experience, real-time data access, and reduced IT costs. COFORGE re-engineered the system with a scalable platform and C APIs, achieving a 20% reduction in IT cycle time. 

Challenges.

  • Limited customer experience with legacy system. 
  • Lack of real-time data access for accounts and assets. 
  • Undocumented legacy system. 

Solution.

  • Re-engineered core product with open architecture platform (C APIs). 
  • Enabled online, real-time data access and transaction updates. 
  • Documented the legacy system. 
  • Involved QA team from requirement definition to ensure quality.

The Impact.

Metric Improvement
IT Cycle Time Reduced by 20%
Decision-Making Capabilities Improved significantly
Real-Time Integration Achieved with SWIFT networks and others
Workstation-Based Solutions Enabled for end-users

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