Success stories

Integrated operational data with real-time analytics on a single decision platform, leading to more than 30% increase in auto-fix of contacts during Irregular Operations

Written by Admin | Jul 18, 2024 9:45:40 AM

A global airline carrier was looking to automate its processes for its business growth. Coforge was hired to enable its business growth with digital automation and real-time analytics. Backed by Coforge's extensive digital automation experience, we helped the client integrate operational data with real-time analytics, improved time-to-market of new features, delivered queue automation for ticketing, enabled auto-identification of issues, and increased cargo revenues.