Infrastructure Modernization for a Prominent UK Regulator
Overview.
The client is a prominent UK regulatory authority overseeing broadcasting, telecommunications, internet, and postal services. The organization plays a key role in shaping the nation's digital landscape and ensuring equitable access to essential communication services.
The client required a strategic partner to design, implement, and manage its IT infrastructure across a complex hybrid environment, spanning both public cloud and on-premise systems. The solution needed to be secure, resilient, and scalable to support evolving mission-critical operations and compliance mandates.
Solution
Coforge was selected as the prime supplier to deliver end-to-end infrastructure services. The engagement encompassed:
Infrastructure Architecture & Design: TOGAF-certified enterprise architects from Coforge conducted regular assessments to align the client's “as-is” landscape with future-state architectures, enabling long-term IT transformation and optimization.
Server & Storage Modernization: Coforge modernized the client's infrastructure by upgrading legacy Windows Server environments (2003/2008) to modern versions (2016/2019) and migrating SQL databases to SQL Server 2017, improving scalability, manageability, and performance.
Unified Monitoring with OpsRamp: A centralized monitoring and reporting system was deployed using OpsRamp, enabling 24x7 infrastructure visibility, proactive incident detection, and reduced operational overhead.
The Impact
Reduced critical vulnerabilities from 800+ to fewer than 20
Lowered monthly P1/P2 incidents from ~15 to fewer than 2
Neutralized high-profile cyber threats (e.g., Hafnium, NotPetya) within 48 hours without service disruption
Achieved 99% success rate for infrastructure change implementations
Seamlessly managed operations across 1000+ users, 425+ servers, 400+ databases, 270 TB of storage, 84 switches, 40 firewalls, and over 1500 endpoints, handling ~3000 monthly tickets and change requests
This engagement highlights Coforge’s proven capabilities in delivering secure, scalable infrastructure services for UK regulatory bodies. The hybrid environment, combined with a complex technology landscape, showcases Coforge’s ability to meet the evolving needs of public sector organizations, reinforcing its position as a trusted digital transformation partner.
