Overview.
A leading global wealth management firm sought to improve its agility in responding to market changes and customer demands, while maintaining high quality standards. The client aimed to enhance its digital capabilities and accelerate its time-to-market.
To address these issues, Coforge implemented a comprehensive automated testing solution. By leveraging a strategic approach, Coforge significantly improved the firm's testing efficiency, accelerated time-to-market, and enhanced overall product quality.
Capabilities.
Challenges.
While the client aimed to increase its agility to meet the changing customer demands, they struggled with slow time-to-market, owing to lengthy testing cycles and manual processes hindering the ability to release new features and functionalities rapidly.
Coforge partnered with the firm and performed a root-cause analysis. The major challenges identified were:
- Inefficient Testing Processes: Manual testing efforts were time-consuming, error-prone, and resource-intensive.
- Difficulty in Adapting to Agile and DevOps: The traditional testing approach was not well-suited to the demands of Agile and DevOps methodologies.
- Limited Test Coverage: Insufficient test coverage increased the risk of defects slipping into production.
Solution.
To enhance agility and accelerate time to market, Coforge collaborated with the client to establish continuous testing throughout the development lifecycle and improve overall quality.
Coforge implemented a comprehensive quality engineering strategy following a structured approach to continuously evaluate and refine the testing process, ensuring ongoing optimization. This included continuous testing throughout the development lifecycle, Shift Left (SL) and Shift Right (SR) practices, daily regression testing, integration into CI/CD pipelines, and load and stress testing.
The detailed strategy focused on the following key areas:
1. Quality Mindset and Cultural Shift:
- Shift Left: Encouraged early involvement of quality engineers in the software development lifecycle to identify and address potential issues early on.
- Process Transformation: Streamlined and optimized testing processes to improve efficiency and reduce cycle time.
- Focus on SDETs: Empowered Software Development Engineers in Test (SDETs) to bridge the gap between development and testing, fostering a culture of quality.
2. Automation and Standardization:
- Progressive Automation: Implemented a phased approach to automate various testing activities, including unit, integration, API, and UI testing
- Lifecycle Automation: Automated the entire testing lifecycle, from test case design and execution to reporting and analysis.
- Data and API Virtualization: Leveraged virtualization techniques to create realistic test environments, enabling parallel testing and reducing dependencies.
3. Efficiency, Transparency, and Predictability:
- Test Optimization: Employed techniques like test case prioritization, selective execution, and parallel testing to optimize resource utilization and reduce testing time.
- Shift Right Execution: Extended testing activities into production environments to monitor performance and identify potential issues.
- Test Reusability: To improve efficiency and reduce maintenance costs, we encouraged the creation and reuse of test assets such as test cases, test data, and test scripts.
4. Accelerators and Continuous Improvement Framework:
- Risk-Based Testing Strategy: Prioritized testing efforts by identifying high-risk areas and allocating resources accordingly.
- Cognitive Testing: Leveraged AI-powered tools to automate test case generation, execution, and analysis, significantly reducing manual effort and improving test coverage.
- Integrated Quality Engineering Accelerators: Employed a suite of tools and frameworks to optimize testing processes, accelerate test execution, and enhance test data management.
- Data-Driven Decision-Making: Utilized data analytics to monitor test performance, identify bottlenecks, and make informed decisions to improve efficiency.
The Impact
Coforge’s innovative solution consistently met 100% performance levels on TAT and SLAs. This helped the customer to focus more on their core competencies and reduced time-to-market by streamlining the testing process and enabling faster release cycles.
Some of the other significant benefits were:
- 35% increase in test efficiency for legacy applications by implementing RBT
- 45% increase in test automation coverage, ensuring higher quality and reliability.
- 30% reduction in test execution cost through automation and efficient resource utilization.
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