A leading Indian cooperative bank, serving economically weaker sections, faced escalating operational costs due to stricter regulatory compliance. To maintain and grow market share, Coforge undertook a comprehensive operational transformation. Despite its modest size of eight branches, 54 employees, and USD 11 million in deposits, the bank’s impact on 30,000 shareholders was significant. By streamlining processes and leveraging technology, Coforge helped the bank reduce costs, improve efficiency, and expand its services, enabling it to better meet the needs of its clientele.