From Tedious to Terrific: Confronting the Challenge
Overview.
Our client, a financial institution in the banking industry, struggled with manual inefficiencies in customer onboarding and KYC procedures, leading to long waits and cumbersome processes.
Imagine a world where customer onboarding and KYC procedures are bogged down by manual inefficiencies. Long waits, cumbersome processes, and endless back-and-forth. This was the reality our client faced, trapped in an outdated, frustrating cycle
Solution.
Through innovative automation, we transformed what was once a clunky, time-consuming process into a seamless, efficient journey. Instant profile creation through API integration, streamlined KYC via direct links, swift document verification using , identity verification service and immediate readiness for trading marked the cornerstones of this transformation. What once required a manual effort involving constant monitoring now unfolds automatically, with precision and speed. Our client’s onboarding process has evolved from a tedious task into an automated marvel, redefining efficiency, and user satisfaction.
The impact.
With the innovative touch of Coforge, we’ve not only solved the challenge at hand but also set a new standard. The results speak volumes:
Automation has transformed onboarding from days to moments.
The reduction in manual work is drastic, improving efficiency.
The need for manual monitoring has been eliminated.
