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From Siloed Data to Hospitality Harmony: Coforge Transforms a Hotel Chain’s Analytics

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Overview.

A leading US-based hospitality chain with over 40 hotels faced challenges in consolidating data from disparate legacy systems, hindering data-driven decision-making and operational efficiency. The chain sought a unified platform to centralize data, enable advanced analytics, and improve overall business performance.

Capabilities.

Challenges.

  • Siloed data across legacy lodging management systems 
  • Difficulty in generating actionable insights from data 
  • Inefficient operations due to lack of data-driven decision-making 

Soultion.

Coforge implemented a comprehensive Hotel Management System (HMS) integrated with a Teradata-powered analytics engine. The solution involved:

  • Migrating data from legacy systems to a centralized Teradata data warehouse 
  • Developing a robust data ingestion pipeline using BTEQs, FASTLOAD, and MLOAD 
  • Implementing advanced analytics capabilities using MicroStrategy and Cognos 
  • Creating a unified data platform for various business functions 

The Impact:

Cost savings 30%
Implementation speedup 25%
Data Managed for 40+ Properties 300 TB

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