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Fortune 500 Supplemental Insurer Achieves Rapid Digital Transformation with API-Led Approach

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Overview.

A Fortune 500 supplemental insurance provider, providing supplemental insurance to more than 50 million people worldwide for over 6 decades, needed to modernize outdated IT systems hindering product rollouts. Coforge's API-led transformation with microservices architecture and an Enterprise Integration Platform (EIB) accelerated development, improved scalability, and enhanced application performance.

Challenges

This insurer faced challenges with its legacy IT systems:

  • Outdated Architecture: Tightly coupled systems hampered scalability to meet the increasing demands.
  • Slow Development: Traditional methods led to lengthy development cycles resulting in slower product rollouts.
  • Limited Flexibility: The existing infrastructure lacked adaptability to changing business needs.

Solution

Coforge implemented a comprehensive API-led solution to address the challenges faced by the client:

  • Microservices Architecture: Modular, independent services facilitated faster development and deployment.
  • Enterprise Integration Platform (EIB): AKANA EIB enabled seamless integration of internal and external applications.
  • Modern Development Techniques: Leveraged DevOps, CI/CD practices, and Python scripting for agility.
  • Containerization: Docker facilitated efficient deployments and scalability.
  • Performance Monitoring: AppDynamics provided real-time application performance insights.
  • Integration: Both upstream and downstream applications were integrated with PAS.

The Impact

  • Faster Product Rollouts Development time reduced from 6 weeks to 1-2 days.
  • Enhanced Scalability Docker containers enabled on-demand scaling of business services.
  • Improved System Resilience The microservices architecture ensured service isolation and fault tolerance.
  • zero-defect business service through complete test automatio
  • Increased Application Performance Proactive problem detection with AppDynamics boosted application performance.

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