Flexible, Scalable, Efficient Cargo Operations and Warehouse System
Overview.
The client is a leading provider of airport services in cargo handling in Asia and the world's busiest airport for cargo traffic. Over 95 international airlines provide about 900 scheduled flights daily to 160 destinations for passengers and all cargo.
The client's main focus was to build the most efficient cargo terminal. The client approached Coforge to set up the right Cargo Management System for their business needs. Coforge developed and implemented a warehouse operating system for end-to-end cargo management. Coforge created several modules with innovation for the client.
The client wanted to build the most efficient cargo terminal in the region. Because of land issues, the terminal is vertically built and is designed on the principles of JIT (Just in Time). The biggest challenge faced by the client was to design the right Cargo Management System to cater to the business processes accurately.
Solution.
Coforge developed and implemented a highly flexible, scalable, and efficient core system (Warehouse Operating System) and integrated it with the most advanced Material Handling System to ensure that the new terminal meets IT program goals of increased efficiency. This system is capable to handle the following operations systematically:
Import operations (like arrival control, documentation, transfer manifest, warehouse etc.)
As part of the newly developed cargo management system, a few innovative modules developed are as follows:
Automatic Truck Control System
Automation of Claims and Service Request
In-depth Analysis
Mobile enabled workforce
The solution developed for the client has all the processes directly mapped to the cargo management system, which provides a 100% accurate view of the shipments. All cargo-related functions are incorporated in the CMS (Configuration Management System, preventing any manual intervention or paperwork at the terminal.
The Impact.
Improved Ground Handling
Reduced Cargo Mishandling
Enhanced Revenue
Real-time information updates
Reliably fast response time
The Cargo Handling System is now capable of handling:
10,000+ AWB transactions/day
400+ flights/day
600 concurrent users
Average 100,000 EDI messages/day
Cargo handling capacity increased by 50% (7.4 mn tons pa)
Trans-shipment time reduced by 37% (8hrs to 5 hrs)
More Savings: Cost savings of 12000+ hours per year because of a reduction in overall effort
More Velocity: Reduction in release time leading to faster time to market
More Collaboration: Faster teamwork and higher service transparency
