Expanded detailed commercial property search across third party websites while maintaining 100% data quality

Challenges.

The client required assistance in updating their research department with accurate and up-to-date commercial real estate information, specifically focusing on space availability for rent or sale across the US.

Solution.

Coforge established a dedicated research team to support the client's needs:

• Market Research & Data Collection: Gathered commercial real estate data from brokers in America through various channels (inventories, flyers, emails, websites, etc.) and populated the client's application (Site Solutions V for US/Canada, Property Planet for EMEA).
• Database Management: Maintained and updated property details (availability, occupancy) and broker information on the client platform.
• Market Analysis & Reporting: Prepared Market Beat Reports analyzing economic and commercial real estate activity, including supply, demand, and pricing trends.
• Expanded Service Scope: Beyond research and database management, Coforge took on additional tasks like handling zero availability updates, deal notifications, photo uploads, and supporting retail and medical building data collection in select markets.

The impact.

Coforge's partnership has delivered significant value for the client:

• 20 Years of Consistent Quality: Maintained 100% external data quality across all markets since the engagement began in 2004.
• Strong Client Relationship: Built a long-lasting and trusted partnership based on exceptional service.
• Global Data Source: Provided the client with a single source of truth for complete, accurate commercial real estate data across various regions.
• Exceeding Expectations: Consistently delivered work ahead of deadlines, leading to extended engagements that went from a temporary 3-month assignment to a year-long collaboration.
• Continuous Improvement: Adapted to new technologies, learning and implementing the Property Planet portal for EMEA markets.