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Establishing Quality Engineering to transform testing for US Retail Giant

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Overview.

A Leading is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores in the United States

Challenges.

Our client, an US Retail giant, Coforge supported testing various Enterprise Applications - Commerce, HRM, inventory, SCM, Order management, finance & PLM system. Also, Supported from on perm to cloud. Migration project – HANA S4/C4

Lack of industry standard quality engineering processes, inadequate utilization of test management tools, minimal test automation coverage and lack of quality gating mechanism, combined led to higher CoQ (cost of quality) yet poor quality end-products

Solution.

Cofoge implemented Quality Engineering process established strong Agile acceptable gates and adopted risk/impact-based testing.

  • Established centralized test processes, test management practices and test automation framework
  • Implemented a risk-based testing (RBT) to reduce release cycle time & costs.
  • Eliminate, Optimize and Consolidate the regression pack (from squad level to central).
  • Automated E2E Customer Journeys to ensure BAU for every release.
  • Easy maintenance of test scripts and test data in the Test Management Tool.
  • Product IT Model delivery with centralized automation factory, Service Virtualization Data Automation, TDM and Performance Engineering into Operations.
  • Implemented Start Left Testing Methodology.
  • Rationalized the Tools and framework to reduce cost of tools and Increase automation through unified automation platform.
  • Implemented the Data automation solution to support the Migration testing.

The impact.

~30% to ~86%

Increased Automation

> 40%

Reduced cycle time by

80%

of automation through CI/CD pipeline

Zero

P1 & P2 in production

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