Success stories

Enhancing Customer Engagement: How Coforge Empowered a Leading UK Bank with Data-Driven Customer Segmentation & Personalized Offers .

Written by Admin | Jul 25, 2024 4:03:28 PM

A major UK bank aimed to enhance customer intimacy and drive business growth through tailored product offerings. With a diverse portfolio of financial services and banking products, the bank sought to segment its B2B clients based on their data, income, and overall Lifetime Value (LTV). The goal was to guide the marketing team in identifying the most appropriate products for each customer segment, fostering deeper engagement and maximizing cross-selling opportunities.