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Empowering Informed Decisions with Enhanced Retirement Readiness Application for Leading Financial Firm in US

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Overview.

 A leading financial services firm in the US relied on an application to generate retirement readiness scores for participants. This data fueled reports for clients and leadership, facilitating informed decision-making. However, the application sourced data from disparate sources, making it difficult to consolidate and analyze data effectively. Additionally, with the need to generate Tableau and SAP Crystal reports, the application required enhancements to cater to the evolving reporting and analytics demands. 

Challenges.

  • Application sourced data from disparate sources, making consolidation and analysis difficult. 
  • Need to generate Tableau and SAP Crystal reports to meet evolving reporting and analytics demands. 

Solution.

To help the firm address these challenges and unlock the full potential of their data assets, Coforge embarked on an enhancement journey for the application: 
  • Introduced new data fields and performed historical updates, enabling comprehensive data consolidation and reporting capabilities within the application's database. 
  • Converted several long-running full load extracts into delta extracts, and introduced staging tables for participant tables, mitigating failures and improving overall performance. 
  • Incorporated new or updated data from upstream applications, including beneficiary information, enhancing the reporting and analytics capabilities. 

The Impact.

  • Enhanced Customer Insights
  • Improved Operational Efficiency
  • Deeper Customer Understanding

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