The client is the chief ground-handling service provider at major Southeast Asian airports and controls about 80% of the airport's ground-handling business. The client has a presence in 14 regions with experience spanning over 70 years. The client engaged with Coforge to create an API-based ground handling system as a part of its strategic initiative. The final solution not only ensured efficient and real-time messaging across systems but also ensured the availability and flexibility of the ground handling ecosystem. The well-integrated system spans various business areas such as material handling systems, inventory control systems, IVRS, airline systems, government regulatory systems, departure control systems, etc.