Delivering a flexible, well-connected API-based cargo ground-handling system for the client
Overview.
The client is the chief ground-handling service provider at major Southeast Asian airports and controls about 80% of the airport's ground-handling business. The client has a presence in 14 regions with experience spanning over 70 years. The client engaged with Coforge to create an API-based ground handling system as a part of its strategic initiative. The final solution not only ensured efficient and real-time messaging across systems but also ensured the availability and flexibility of the ground handling ecosystem. The well-integrated system spans various business areas such as material handling systems, inventory control systems, IVRS, airline systems, government regulatory systems, departure control systems, etc.
The client engaged with Coforge to create an API-based ground handling system as part of its strategic initiative. The client wanted to ease its flight operations by making real-time tracking possible. It aimed to reduce cargo trans-shipment time and increase cargo handling capacity.
Solution.
Tracking System
Universal Flight Information System
SAP
Email Server
SMS Gateway
IVRS
Export Queuing System
Hardware Devices like Weighing scales, RFID/Barcode Scanners & Printers, etc.
The solution interfaces with the drivers' external systems as well, such as:
Cargo System
Mail Handling System
Departure Control System
Airline Systems – Cargo Reservation, Weight & Balance System, etc.
Cargo Community Systems (CCS) like Cargo Community Network (CCN)
Postal Agency
Customs
The solution enabled the necessary EDI Messaging Capabilities to support the generation and processing of:
Interchange Message Procedures (IMP) messages
XML messages
Airport Handling Manual (AHM) messages like Standard Schedule Messages (SSM), Ad-hoc Schedule Messages (ASM), etc.
Customized/manual Type-B Telex messages
Mail messages
Messages via Message brokers like ARINC, SITA, etc.
The Impact.
Enabled 10,000+ AWB transactions/day
Ensured smooth operations of 400+ flights/day
Allowed 600 concurrent users to the system at any point in time
Facilitated real-time and uninterrupted communication through 100,000 EDI messages/day on an average
Reduced cargo trans-shipment time by more than 40%
Improved capacity utilization of cargo terminal
Increased cargo handling capacity by 50%
Enabled real-time flight and shipment tracking
Call to Action
To know more about our game-changing solution, connect with us at travel@coforge.com