Delivered Identity and Access Management Services for a US based Investment and Insurance Company

Challenges.

The customer was looking for a partner to deliver the below mentioned requirements:

• Leverage the existing Oracle IAM solution to deliver, identity and access management services.
• Evaluate existing IAM policies and process, identify gaps/improvement areas and provide recommendations for enhancements.

Solution.

Coforge leveraged its experience in the BFSI domain and Coforge’s ACE service to deliver IAM services with the approach described below:

• Coforge conducted meetings and workshops with the stakeholders to understand their environment, application landscape, etc.
• Leverage Coforge's ACE service in assessing and redefining the organization wide IAM policies and processes.
• Quick and seamless transition of services using Coforge’s ACE service.
• Automation of processes to deliver seamless user experience.
• Worked with customers in redefining functional roles for the users based on their roles and responsibilities in the organization.
• Establish policies and processes to enforce risk-based access management for users.
• Automated identity governance processes to continuously monitor and review access certification.
• Continuous monitoring to identity infrastructure platform, manage integrations with directory services, applications etc.
• Established framework for driving continuous improvements in the identity and access management services through periodic workshops with the customer.

The impact.

• Improved user experience.
• Reduced insider threats and advanced tracking of anomalies by implementing risk-based access for the users.
• Automated the manual process to increase employee productivity.
• Centralized identity governance and administration.