Crew Management and Flight Operations Systems for simplified Operations Management

Challenges.

As part of their strategic need, the client wanted to implement state-of-the-art crew management systems and decided to upgrade their existing system. The client wanted to ensure this change did not disrupt the most crucial aspect of its airline operations. 

Coforge had to make sure each time the existing crew rostering suite upgraded, the continuity of Flight Crew Planning and Control Processes was not affected. 

The seamless crew functionality will determine the most cost-effective use of its flight crew through day-of-operations execution including recovery from disruptions.

Solution.

The Coforge team employed its rich and extensive testing experience and domain expertise to ensure an uninterrupted crew services continuation. 

• Testing Services 
  • Business-Oriented Individual Module Testing 
  • E2E business-oriented system integration Testing 
  • Requirements coverage assurance using RTM 
  • Exploratory testing after each iteration of testing 
  • IT Testing - functional and non-functional testing 
• Environment Services: 
  • Troubleshooting and fixing test environment-related issues 
  • Install new releases 
  • Provide ongoing support for test environments 
  • Environment management 
  • System and Server Monitoring 
  • Monitor and guarantee uptime of test environments 

Our solution enabled the transition from current systems for the entire Crew Management process from long and mid-term planning to roster building to Crew Control from old legacy platforms to new state-of-the-art systems to ensure the continuity of Flight Crew Planning and Control Processes after the transition process seamlessly. 

The impacted business areas can be seen from the below pictorial representation.

The Impact.

• Quality Compliance: 100% compliance with the client’s standards and processes. 
• All planning and estimation have considered our previous Crew testing experience. 
• Well-managed team to handle parallel activities due to short span of Iterations. 
• With a more robust Crew management system, the client achieved reduced rostering costs 
• The client was able to unify crew related processes.