Crew Management and Flight Operations Systems for simplified Operations Management
Overview.
The client is a leading full-service global airline and the largest in the UK based on fleet size, with an extensive global route network flying to and from centrally-located airports. The client strives to keep the airline’s flight operation on track by proactively highlighting problems and providing tools. These tools help quickly find and implement minimum-impact disruption recovery solutions.
As part of their strategic need, the client wanted to implement state-of-the-art crew management systems and decided to upgrade their existing system. The client wanted to ensure this change did not disrupt the most crucial aspect of its airline operations.
Coforge had to make sure each time the existing crew rostering suite upgraded, the continuity of Flight Crew Planning and Control Processes was not affected.
The seamless crew functionality will determine the most cost-effective use of its flight crew through day-of-operations execution including recovery from disruptions.
Solution.
The Coforge team employed its rich and extensive testing experience and domain expertise to ensure an uninterrupted crew services continuation.
We offered the following services:
Testing Services
Business-Oriented Individual Module Testing
E2E business-oriented system integration Testing
Requirements coverage assurance using RTM
Exploratory testing after each iteration of testing
IT Testing - functional and non-functional testing
Environment Services:
Troubleshooting and fixing test environment-related issues
Install new releases
Provide ongoing support for test environments
Environment management
System and Server Monitoring
Monitor and guarantee uptime of test environments
Coforge has a specialized testing framework encompassing all aspects of testing services to ensure bug-free delivery each time.
Our solution enabled the transition from current systems for the entire Crew Management process from long and mid-term planning to roster building to Crew Control from old legacy platforms to new state-of-the-art systems to ensure the continuity of Flight Crew Planning and Control Processes after the transition process seamlessly.
The impacted business areas can be seen from the below pictorial representation.
The Impact.
Quality Compliance: 100% compliance with the client’s standards and processes.
All planning and estimation have considered our previous Crew testing experience.
Well-managed team to handle parallel activities due to short span of Iterations.
With a more robust Crew management system, the client achieved reduced rostering costs
The client was able to unify crew related processes.
Call to action
To know more about our game-changing solution, connect with us at travel@coforge.com