Coforge gives UK shoe retailer an IT makeover, unifies systems for seamless operations

Challenges

Our client, a UK-based international shoe manufacturer and retailer, has amassed over 1200 applications resulting in a considerable technical debt of legacy systems, siloed data, and hand-coded point-to-point integrations.

The existing Warehouse Management infrastructure had already reached its end of life, resulting in lengthy and often cumbersome processes. This affected the entire supply chain, from warehouse personnel to wholesalers, to consumers.

Solution

• Coforge implemented Mulesoft Anypoint solution to replace all existing point-to-point integrations
• API-led connectivity approach to integrate SAP, Manhattan, HighJump and numerous other existing applications
• Ensured 100% compliance with the governance and data security requirements of the client, including proper logging, exception handling, auditing, and notification
• The 3-layered architecture supports horizontal and vertical scalability as required
• It can handle high volumes of transactions (millions of Stock/Sales updates)
• Developed a truly connected and automated environment and removed rigid processes

The Impact

• We enabled operational efficiency by creating a fully connected ecosystem
• We created an extensible architecture to support scalability and global expansion
• Ensured omnichannel support
• Real-time access to customer information
• Near real-time alerting and monitoring of the status of messages
• Zero disruption to the day-to-day operations

Need a complete IT makeover for operational efficiency without disrupting the day-to-day operations? Get in touch with us at RetailAndCPG@coforge.com