Our client, one of the leading US-based healthcare providers, was struggling with two features (patient scheduling and referral management) in its EHR platform. Both procedures, though vital for revenue cycle management, are often common pain points for healthcare providers. The client was facing issues with its EHR (Electronic Health Record) platform which allowed patients to access healthcare services and information in one place. The client wanted to revamp its EHR platform to improve customer experience and streamline the patient scheduling process. Coforge modernized the core application and delivered the exact solution the client was looking for.