Coforge enhances the Card Administration System for a large UK Bank
Overview.
The client, a prominent UK-based bank serving 14 million active customers, grappled with challenges related to their legacy card administration system. As the financial industry evolved, their existing platform struggled to meet growing customer demands and remain competitive. Coforge stepped in to address these complexities and enhance the bank’s Card Administration System (CAS). This case study delves into the strategic solutions implemented by Coforge to transform the bank’s operations and improve customer experiences.
The bank has a legacy in-house payments platform built on legacy tech stack, mainly Mainframe for card administration, which is unable to meet the needs of its growing customers or face market competition.
Solution.
Coforge’s solution to the problem include:
Deploying multiple squads to support and enhance its Card Administration System (CAS)
Building API(s) to connect card issuance system with CAS
The bank’s current mobile banking application has a front-end built on mainframe online screens (CICS) which are being converted to Microservices & API
Replacing Database from NuoDB to Oracle to improve performance and provide improved transaction capabilities to applications.
Developing a new single multi-country mobile banking app
Working on development of card control portal which is used by call center or customers on bank’s mobile banking app to apply certain blocks i.e., gambling block, international transaction block or temporary block etc. on cards.
Developing integration between card printing system THALES and CAS
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