Managing a complex Salesforce ecosystem requires efficiency, scalability, and strategic alignment. Our client streamlined vendor management, optimized e-commerce and mobile applications, and implemented the best practices to enhance performance. Coforge cleared a year-long backlog, ensured GDPR compliance, consolidated data for a 360-degree customer view, and leveraged Heroku for mobile app enhancements. The result—faster issue resolution, reduced costs, and improved business operations—demonstrates the impact of a unified, future-ready Salesforce strategy.