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Microsoft Azure Cloud Operations

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Overview.

Coforge Implemented 24x7 Cloud Operations support for World’s leading Air Transport technology solutions provider.

Challenges.

  • Lack of Cloud Operations expertise
  • High IT Operations Cost

Solution.

To help client with a next-gen cloud operations support, Coforge Implemented 24x7 Cloud Operations support leveraging its talent pool of Microsoft Azure certified resources and Cloud Delivery centre. Coforge setup the Operations processes and tools to provide azure cloud operations support including Monitoring, Backups & Recovery, IaaS & PaaS Support, Cloud security & governance, ITSM Processes and service dashboards.

  • practices
  • Configuration of SAM Service Requests for existing software request, new software request, software uninstallation, software retirement and software contract renewal

The impact.

  • Reduced MTTR Improved Service Availability
  • Cost Optimization Through Coforge’ Cloud Governance reducing operational risks
  • Aligned Cloud SLAs With Business requirements

Bring us your challenge.

Let’s Coforge your next success story.

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