Digital Makeover: Powering Public Sector Efficiency
Overview.
Discover how Coforge's Appian application revolutionized public sector efficiency by replacing outdated systems with automated permits and streamlined processes. This digital makeover slashed approval times by 75%, introduced smart notifications for customers, and empowered staff to focus on complex tasks.
Faced with outdated, paper-based systems, disjointed tools, and slow permit processes, our client needed a change. These old ways were inefficient, causing delays and frustration.
Solution.
Coforge’s innovative Appian application: a digital tool designed for government, landowners, and businesses. This solution automates permits, integrates systems, and ensures consistency. It brings transparency, speeds up approvals, and improves collaboration.
The impact.
Speed: Approval times slashed from months to weeks a 75% improvement.